
What we did
Media Relations
Thought Leadership
Data-Driven Brand Building
Industry
Supply Chain & Logistics
Background
Descartes is a leading SaaS provider helping businesses optimize logistics, supply chain performance, and global trade compliance. With access to vast import/export data across industries, the company had the potential to be a go-to source for supply chain and economic reporting. Gregory was engaged to turn that raw data into real storytelling power.
Challenge
Despite having rich global trade insights, Descartes lacked a unified narrative or accessible format to share data with the media. Data requests were handled reactively, draining internal resources and missing opportunities to shape the news cycle. The goal was to transform Descartes’ intelligence into a proactive media strategy — and make the brand indispensable to top-tier journalists.
Solution
Gregory developed and launched the Global Shipping Report, a streamlined monthly report featuring key data points reporters regularly sought. We paired each report with a media alert campaign targeting business, supply chain, and economic journalists. By centralizing insights, simplifying data access, and providing timely context, we enabled faster media pickup and consistent executive visibility. The strategy turned Descartes into a trusted, go-to source for global shipping insights.
By the Numbers
FAQ
By turning operational strengths—reliability, on-time performance, network coverage—into proof points through case studies, third-party media citations, and executive commentary that buyers see during vendor research.
Tier-1 and trade press coverage, analyst/awards validation, referenceable (or anonymized) customer outcomes, and solution-specific thought leadership mapped to buyer criteria (cost-to-serve, OTIF, visibility, risk).
Aggregate and index metrics (e.g., dwell time, tender acceptance, lead times) with clear methodology, publish on a predictable cadence, and pair with executive context so media and buyers cite it as an industry indicator.
By educating each persona (ops, finance, IT) with problem-solution content and authoritative coverage that answers evaluation questions up front and builds consensus before demos.
Rapid data notes and expert commentary that explain impact by corridor/mode, giving buyers timely context and positioning your brand as a dependable signal amid uncertainty.
Publish quantified outcomes (e.g., % OTIF improvement, cycle time reductions), secure third-party validation, and showcase process credibility (certifications, safety records, compliance programs).
Monthly trend reports, lane/mode spotlights, executive Q&As, and anonymized customer stories that tie metrics to business outcomes like inventory turns, cost-to-serve, and service levels.
By demonstrating policy fluency (export controls, customs, sanctions) through expert bylines, webinars with legal partners, and media briefings that show you help reduce regulatory risk.
Joint announcements and co-authored thought leadership that highlight interoperability and shared customer value, expanding reach through partners’ channels.
Yes—employer brand storytelling around safety, training, career mobility, and technology investment improves perception and pipeline quality in competitive labor markets.
Focus on measured outcomes (fuel savings, emissions intensity, waste reduction), third-party frameworks, and customer examples that link ESG gains to cost and resilience—not slogans.
Pre-event briefings with target reporters, data drops timed to the show, live commentary panels, and post-show recaps that convert booth interest into inbound media and pipeline.
Increases in qualified inbound and RFP invites, share of voice vs. competitors, high-authority backlinks to solution pages, sales cycle acceleration, and direct reporter inquiries.
Maintain approved holding statements, channel playbooks, and a data-sharing protocol so you can communicate transparently within hours, preserving trust with customers and regulators.
Publish region/mode breakouts (e.g., ocean vs. air vs. truckload) with actionable insights and buyer takeaways for those networks, then pitch to regional and vertical trade press.
Consistent, insight-led media presence signals stability and expertise; buyers seek partners whose leaders are recognized authorities when conditions change.


